Art of Giving & Receiving Feedback


While it is sometimes called the soft side of change, managing the people side of a change is often the most challenging and critical component of an organizational transformation. The soft side of change is many times actually the harder side of change. This program will help you learn the what, why and how of managing the people side of change with a structured approach to team collaboration and change management.

HOW will you benefit

  • You will be able to use a structured model for giving feedback in a positive way
  • Assure behavior change by developing action plans & accountability
  • The essential attitudes or mindset for effective feedback
  • To avoid mistakes that may result in extreme anxiety on the part of both the giver and receiver of feedback

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WHO should enroll

This course is for managers, team leaders or anyone else who must provide feedback to their team members to help them develop their skills and performance.

WHAT you will learn

  • The Power of Feedback
  • Useful Feedback Is Detailed Feedback
  • Planning Effective Feedback
  • Steps for Giving Effective Feedback
  • Steps for Receiving Feedback Effectively
  • Feedback and Communication Styles
  • Handling Difficult Feedback Situations
  • Developing Your Feedback Skills

What our Delegates Say

Meet Your Instructors

Our International Instructors have extensive EXPERIENCE & EDUCATION in their areas of EXPERTISE, which also makes them Inspirational Role Models for those who learn from them.

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