Assertive Communication Skills

Overview

The Assertive Communication Skills Workshop is a highly interactive course designed to increase your skills and ability when being assertive in the workplace. During the workshop, participants learn how to express ideas, feelings, and recommendations in a way that ensures their messages are understood and accepted by the other party.

HOW will you benefit

  • Know the difference between passive, assertive, and aggressive communication behavior
  • Communicate more effectively
  • Deliver a message without backing down or losing control
  • Use different assertive techniques based on the person and the situation

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WHO should enroll

This course is ideal for people looking to take more control of their working and/or personal life, when communicating with others.

WHAT you will learn

  • Welcome & Workshop Objectives
  • Assertion Techniques
  • I-Language
  • Positive Inquiry
  • Pushing Back
  • Review Assertive Techniques
  • Role-Play (optional based on time)

What our Delegates Say

Meet Your Instructors

Our International Instructors have extensive EXPERIENCE & EDUCATION in their areas of EXPERTISE, which also makes them Inspirational Role Models for those who learn from them.

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