Becoming a Trusted Advisor

Overview

Customers—whether internal or external—not only want to rely on someone’s knowledge for help and assistance, but they also want to be able to count on their trust, support, encouragement, insight & understanding.

In this insightful and practical workshop, participants will explore how to effectively communicate, collaborate, and cultivate relationships with customers in order to help achieve organizational goals and objectives.

HOW will you benefit

  • Understand how Trusted Advisors in an organization function as a source of valued advice and support
  • Discuss the key differences between being viewed as an “Expert” versus a “Trusted Advisor”
  • Explore the professional advantages to becoming a Trusted Advisor within an organization
  • Discuss how to build credibility with customers

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WHO should enroll

This program is design for Individuals who wish to improve their sales skills and wants to establish long-term customer relationships.

WHAT you will learn

  • Welcome and introductions
  • What is your role as a Consultant?
  • Who is a Trusted Advisor?
  • How do I build credibility?
  • How do I build compatibility?
  • Action planning – Making a difference
  • Wrap-up

What our Delegates Say

Meet Your Instructors

Our International Instructors have extensive EXPERIENCE & EDUCATION in their areas of EXPERTISE, which also makes them Inspirational Role Models for those who learn from them.

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