Diversity and Inclusion


Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this course, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.

HOW will you benefit

  • What is equality, diversity and inclusion?
  • Appropriate/inappropriate language, behaviors and
  • Challenging inappropriate language, behaviors and
  • Understanding the needs of individuals.
  • Respecting others and their needs.
  • Equality legislation.
  • Strategies for embedding equality, diversity and inclusion.

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WHO should enroll

  • Supervisors
  • Managers
  • Senior Managers
  • HR Managers
  • VPs & Sr. VPs
  • Process Owners
  • Business Owners

WHAT you will learn

  • Define diversity and its benefits
  • Define bullying, harassment and discrimination & its impact
  • Promote a culture which values peoples’ differences
  • Recognise our biases and how they prevent us from seeing others accurately, Identify methods to counter the effects of our biases
  • Identify methods to successfully interact with people from different cultures & creating effective, inclusive teams

What our Delegates Say

Meet Your Instructors

Our International Instructors have extensive EXPERIENCE & EDUCATION in their areas of EXPERTISE, which also makes them Inspirational Role Models for those who learn from them.

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