Managing Difficult Stakeholder Conversations

Overview

Every individual has to face difficult conversations from time to time, be it with customers, colleagues, staff, stakeholders or managers. The ability to manage these difficult conversations is what makes all the difference.

This workshop is designed to equip participants with the managing and coping strategies needed to tackle difficult conversations effectively, both within and outside the workplace.

HOW will you benefit

  • Preparing for difficult conversations to boost confidence in communication.
  • Goal-focussed mindset to assist with difficult conversations.
  • Delegates will benefit from having clear communication which is goal focused and effective.

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WHO should enroll

  • Consultants
  • Executives
  • Managers
  • Directors
  • Or anyone who wants in the company who wants to better have difficult conversations

WHAT you will learn

  • Real Life examples of Difficult Conversations
  • Understanding Difficult Conversations (DC)
  • Managing the Impact & Outcomes of DCs
  • Process to Conduct an effective DC
  • Self Reflection & Action Planning

What our Delegates Say

Meet Your Instructors

Our International Instructors have extensive EXPERIENCE & EDUCATION in their areas of EXPERTISE, which also makes them Inspirational Role Models for those who learn from them.

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