Managing & Leading with Trust


Year after year, Gallup surveys tell us only about 30 percent of the workforce is engaged. So how do two out of three people end up in a renter’s versus owner’s mindset? Although the specific reason could be anything, chances are somewhere someone failed to trust them to do good work. This course discusses the actions leaders can take to encourage ownership in the workplace.

HOW will you benefit

  • Define Trust and its role in building effective teams
  • How Trust is essential for successful leadership
  • How trust factors into communication with colleagues, direct reports, and external stakeholders
  • Importance of values
  • Discuss delegation and coaching to build trust
  • Explain recognition and how to use it to solidify workplace relationships

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WHO should enroll

  • Senior Executives
  • Managers
  • Team Leaders
  • Individual Contributors
  • Anyone in the organisation.

WHAT you will learn

  • Define trust and its value in the workplace.
  • Describe the importance of articulating and modelling desired leadership and team behaviors.
  • Explain how a lack of integrity can erode trust.
  • Use delegation to engage and develop their direct reports.
  • Strike the right balance of employee oversight.
  • Use questions rather than statements to encourage people to take ownership.
  • Act responsively and receptively to differing ideas, approaches and opinions.

What our Delegates Say

Meet Your Instructors

Our International Instructors have extensive EXPERIENCE & EDUCATION in their areas of EXPERTISE, which also makes them Inspirational Role Models for those who learn from them.

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