Case Study
LSF Global – Engagement with a leading organisation across APAC
The client sought to conduct a series of workshops for selected People Managers based across different APAC countries. The objective was to enhance the skillsets of these managers so they could lead their teams more efficiently and effectively – and guide team members on Career Development Planning to support further growth.
Situational Leadership was the first workshop in this series. Trusted by 14 million people worldwide and used by 70% of Fortune 500 companies, it is a proven, easy-to-understand model with the potential to meaningfully transform how leaders manage and develop their people day to day.
LSF Global crafted this two-day workshop with business needs at its core – helping participants deepen their understanding of how to influence people effectively, build skills to adapt their leadership style to meet others’ needs, and apply Situational Leadership to create practical strategies for boosting team performance.
Applying varied coaching approaches
Employee types & leadership styles
Practice & action planning
The two-day workshop moved through a structured arc – establishing context and core principles on Day 1, building into coaching styles, employee types, and leadership alignment, then shifting to live practice and role-play on Day 2, closing with team mapping and personal action planning to embed Situational Leadership into each participant’s daily management approach.
The workshop opened with business context alignment and expectation setting. Participants explored the principles of Situational Leadership and the key distinctions between leaders and managers. Live discussions allowed participants to share real employee challenges they face. The trainer introduced the SMART goals framework, with participants setting their own objectives for personal development or performance improvement.
Participants learned about the four distinct coaching styles and how to match each to the right employee type. The trainer introduced the 4 WHYs framework for conveying messages effectively, and participants were introduced to the GROW model – a non-directive questioning approach that helps leaders coach rather than direct, empowering team members to find their own solutions.
This session provided a practical understanding of the four categories of employees – categorised by skill level and willingness – along with strategies for managing each type effectively. Participants analysed a real case study on adapting their management style accordingly. Day 2 then deepened this by exploring the four Situational Leadership Training styles and how to align each one to specific employee types in real scenarios.
The programme concluded with an integration exercise where participants mapped their teams and determined the appropriate coaching approach for each team member. A role-play activity simulating a client networking event gave participants a chance to practise in a realistic context. The workshop closed with participants sharing key takeaways and committing to specific actions to strengthen their leadership going forward.
The feedback reflected both the value of the content and the interactive learning experience.
The quadrant framework and practical application of Directive and Supportive styles were incredibly useful takeaways.
An insightful session - the best part was how engaging it was, with so many practical takeaways to bring back to the team.
A very applicable and functional session - directly relevant to the real situations we face as people managers.
Deeper understanding of how to adapt leadership style to different employee types and development stages
Practical application of the GROW model and 4 WHYs to coach and influence more effectively
Through this tailored two-day workshop, LSF Global successfully equipped People Managers across APAC with a practical, proven framework for leading more effectively – enabling them to adapt their style, motivate their teams, and take the right coaching approach for every individual they manage.
Personal team maps created to guide ongoing coaching decisions and leadership alignment
Clear action plans committed to, embedding Situational Leadership into daily management practice
